Luxurious Glow Esthetics Terms of Service

Please review the following carefully before booking an appointment:

General:

  1. Clients must ensure all booking information is accurate.

  2. A skin consultation is mandatory for all new clients prior to any service.

  3. Clients agree to provide full and accurate medical history, including current medications, allergies, and products used both orally and topically. This information must be shared before, during, and after treatments as required.

  4. New clients must complete intake forms before their first appointment to ensure proper service and care.

  5. A signed consent form is required for every service, to be completed prior to the appointment.

  6. No extra guests, including children, are permitted in the treatment room.

  7. We reserve the right to refuse service to any individual at any time if we feel that the client’s needs cannot be met or if they present a risk to themselves, other clients, or staff.

Payments and Refunds:

  1.  Payment is accepted via all major debit/credit cards only.

  2. A 50% non-refundable booking fee is required for all appointments. Under no circumstances will the booking fee be refunded. This fee is non-transferable and will be applied toward the service balance.

  3. Payments are to be completed in full at the time of service.

  4. Due to the nature of our services, we do not offer refunds for services rendered. Any prepaid packages are also non-refundable.

  5. Unopened products may be returned for a full refund within 7 days of purchase. Opened products are not eligible for a refund.

Rescheduling and Cancellations:

  1. Clients must notify Luxurious Glow Esthetics via email at luxuriousgesthetics@gmail.com or text (not social media) at least 48 hours in advance for cancellations or changes to avoid charges.

  2. Booking fees are carried over once for rescheduling within two weeks of the original appointment. If rescheduling is not possible within this time frame, the client must cancel and pay a new booking fee.

  3. Late cancellations/rescheduling within 24 hours of the appointment will incur a $30 fee.

  4. A 10-minute grace period is allowed for late arrivals. For late arrivals of 10 minutes, services may be shortened to accommodate following appointments if the provider is able to accommodate. Full payment is required even for abbreviated services.

  5. Arrivals 10+ minutes past the appointment time are considered a no-show and the full-service amount will be charged. Future appointment bookings may be blocked.

No-Show Policy:

  1. No call, no-shows will result in the full charge of the scheduled service.

  2. This policy also applies to clients with gift certificates.

Post-Service:

  1. Clients understand that 80% of skincare success comes from home care, and 20% from the treatment room.

  2. Clients agree to follow post-treatment care instructions and product recommendations provided by the licensed esthetician.

  3. Treatment results may vary depending on the severity of the client’s skin concerns.

  4. All services are performed by licensed estheticians under the authority of the Texas Department of Licensing and Regulations (TDLR).

  5. Luxurious Glow Esthetics and its staff are not liable for any adverse reactions resulting from undisclosed medical conditions or failure to follow aftercare advice.